Do I need another customer account?
Use the main Opplex customer portal rather than creating a separate store account. The account links on this site take you to that shared service.
Will my plan renew by itself?
Plans do not renew automatically under the central service terms. When a period ends, review the current package and price before deciding to renew.
What if a payment looks unfinished?
Check the order status and contact support with the reference before paying again. A redirect or an enquiry on its own is not proof that a payment succeeded or that the service is ready.